NOTE: Before attempting to sync your camera, please reach out to us at support@baselinevision.com. Follow this video guide. 1. Make sure your camera is on and charging. 2. Open the back of the camera and connect the ethernet cable to the port. 3. Con

NOTE: Before attempting to sync your camera, please reach out to us at <a data-fr-linked="true" href="mailto:support@baselinevision.com">support@baselinevision.com</a>. <h2 id="what-youll-need">What you&apos;ll need</h2><ul><li>Your Baseline camera</li><li>An ethernet cable</li><li>Easy access to your home router</li></ul> <h2 id="how-to-sync-your-camera">How to sync your camera</h2>Follow this <a href="https://www.youtube.com/shorts/eai_k-qhoaw" target="_blank" rel="noopener noreferrer">video guide</a>.1. Make sure your camera is on and charging.2. Open the back of the camera and connect the ethernet cable to the port.3. Connect the other end of the ethernet cable to your home router.4. Wait for the LED light at the top of the camera to blink yellow and blue.5. Leave the camera connected overnight, ideally at least 6-8 hours.5. Shoot us an email letting us know you&apos;ve successfully connected the camera.

How do I sync my camera for troubleshooting?

If you see the code "Error while setting socket connection", no need to worry. Exit the app, and complete the following steps:

If you see the code &quot;Error while setting socket connection&quot;, no need to worry.&#xA0;Exit the app, and complete the following steps:<ul><li>Make sure your hotspot is off</li><li>Disable any VPN app you use on your phone</li><li>Make sure you aren&apos;t connected to any other Wi-Fi networks<ul><li>If you are, you&apos;ll need to disconnect from that network</li></ul></li><li>Restart your phone before reopening the Baseline app again</li></ul><iframe width="100%" src="https://www.youtube.com/embed/Lznge8vsIAs?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

What do I do if I see "Error while setting socket connection" when connecting?

Please check:. If the answer to all of the above is no, reach out to support@baselinevision.com and we'll be happy to help.

Please check:<ul><li>Does the green light appear on the charger?</li><li>When pressing the battery indicator, do the lights show the battery is charged?</li><li>When you plug the battery into the camera, does the power button turn orange to indicate charging?</li></ul>If the answer to all of the above is no, reach out to <a href="mailto:support@baselinevision.com">support@baselinevision.com</a> and we&apos;ll be happy to help.

What if my camera won't charge?

Baseline Vision Help Center

Troubleshooting for Baseline setup and app

Need Help?

How do I install the camera on a court with larger net posts?

How many cameras do I need for my court?

How do I install the camera on a square post?

How many players can be on court at the same time?

What courts can Baseline be used on?

Setting Up Your Court

How the Baseline camera works

How durable is the Baseline camera?

Is the Baseline camera water-resistant?

How long will my camera battery last?

What happens if I lose my charger?

How do I recharge my Baseline camera?

How do I update my camera?

How do I control the lights and speakers?

How do I connect to the camera remotely?

Setting Up / Connecting The Camera

The Hardware

Is my device compatible with the Baseline app?

How much storage will I need on my phone?

Can I share my data?

How do I switch between metric and imperial units?

What languages does the app support?

App Settings

The App

Can I travel with my Baseline training kit?

How do I install the Baseline training kit?

How to use video replays on court

How do I download videos?

What does the camera record?

How many sessions can the camera record?

Can I delete a video?

Video Recording and Replays

Freestyle Mode

Drill | Deeper

The 2-Minute Challenge

Match Mode

How do I see the global leaderboard?

Training Modes

Using Baseline for Training

How to install Baseline for tournaments

How to power Baseline's tournament setup

Using Baseline for doubles matches

FAQs: Accuracy for tournaments

How do I change the sound of OUT calls?

How to challenge a call with Baseline

Will you rent cameras for tournaments?

Does Baseline make line calls automatically?

Using Baseline for Tournaments

Shipping and delivery times

Can I track my order?

What if I'm not home to receive my delivery?

Can I get my order delivered to a PO box?

What if I need to edit or cancel my order?

What is your return policy?

What is your warranty policy?

Can I pay in monthly instalments?

Can I get my order shipped through a third country?

Can I pay by bank transfer?

Shipping, Returns, and Other Terms

Do I need my phone while training with Baseline?

Does Baseline work for sports other than tennis?

Is Baseline certified by the ITF?