What is your warranty policy?Updated 17 days ago
Our hardware components are warranted to be free from defects in materials and workmanship under normal use for 2 years from the date of purchase.
During this time, if any part of the product becomes defective because of defects in material or workmanship, we will either replace or repair the camera or issue a refund.
- If repair is needed, we will cover shipping to and from the service center. Repairs typically take 2 to 3 business days for each leg of the shipment once shipping begins.
- For software issues, there is usually no need to send us anything. We should be able to access and resolve issues remotely.
The warranty includes damages from a ball hit.
Please see our Warranty and Refund Policy for more information.