Baseline Vision Help Center

You can edit or cancel your order any time before it&apos;s shipped.&#xA0;Simply reply to your order confirmation email and our team will be able to help.

You can edit or cancel your order any time before it's shipped. Simply reply to your order confirmation email and our team will be able to help.

What if I need to edit or cancel my order?

Shipping, Returns, and Other Terms

How the Baseline camera works

How durable is the Baseline camera?

Is the Baseline camera water-resistant?

How long will my camera battery last?

How do I install the camera on a square post?

How do I charge my Baseline camera?

How do I update my camera?

How do I control the lights and speakers on the camera?

How do I connect to the camera remotely?

I see "Error while setting socket connection" when connecting the camera

How do I sync my camera for troubleshooting?

Setting Up / Connecting The Camera

The Hardware

Is my device compatible with the Baseline app?

How do I switch between metric and imperial units?

App Settings

The App

Can I travel with my Baseline training kit?

How do I install the Baseline training kit?

How to use video replays

How do I download videos to my phone?

How do I download videos to my computer?

What can the camera see?

How many sessions can the camera record?

Video Recording and Replays

Freestyle Mode

Drill | Deeper

The 2-Minute Challenge

Match Mode

How do I see the global leaderboard?

Training Modes

Baseline for Training

How to install Baseline for tournaments

How to power your Baseline tournament setup

How do I change the sound of OUT calls?

Using Baseline for doubles matches

How to challenge a call with Baseline Vision

Baseline for Tournaments

Shipping and delivery times

Can I track my order?

What if I'm not home to receive my delivery?

Can I get my order delivered to a PO box?

What is your return policy?

What is your warranty policy?

Will you rent cameras for tournaments?

What if I need to edit or cancel my order?Updated 8 hours ago