Baseline Vision Help Center

<p id="isPasted">To ensure the secure arrival of your package, UPS will not deliver to a PO box.&#xA0;</p><p>If you have questions or need to explore alternative delivery options, get in touch with our team.&#xA0;</p>

To ensure the secure arrival of your package, UPS will not deliver to a PO box. If you have questions or need to explore alternative delivery options, get in touch with our team.

Can I get my order delivered to a PO box?

Shipping, Returns, and Other Terms

How the Baseline camera works

How durable is the Baseline camera?

Is the Baseline camera water-resistant?

How long will my camera battery last?

How do I install the camera on a square post?

How do I charge my Baseline camera?

How do I update my camera?

How do I control the lights and speakers on the camera?

How do I connect to the camera remotely?

I see "Error while setting socket connection" when connecting the camera

How do I sync my camera for troubleshooting?

Setting Up / Connecting The Camera

The Hardware

Is my device compatible with the Baseline app?

How do I switch between metric and imperial units?

App Settings

The App

Can I travel with my Baseline training kit?

How do I install the Baseline training kit?

How to use video replays

How do I download videos to my phone?

How do I download videos to my computer?

What can the camera see?

How many sessions can the camera record?

Video Recording and Replays

Freestyle Mode

Drill | Deeper

The 2-Minute Challenge

Match Mode

How do I see the global leaderboard?

Training Modes

Baseline for Training

How to install Baseline for tournaments

How to power your Baseline tournament setup

How do I change the sound of OUT calls?

Using Baseline for doubles matches

How to challenge a call with Baseline Vision

Baseline for Tournaments

Shipping and delivery times

Can I track my order?

What if I'm not home to receive my delivery?

What if I need to edit or cancel my order?

What is your return policy?

What is your warranty policy?

Will you rent cameras for tournaments?

Can I get my order delivered to a PO box?Updated 8 hours ago