Baseline for Training

Baseline for Tournaments

Baseline Vision Help Center

<p>Currently, the Baseline app is only available in English.&#xA0;</p><p>We may look at adding more languages in the future. <a href="https://forms.gle/ry85iG7zMi3FfEQJA" target="_blank" rel="noopener noreferrer">Add a request for your language here.</a></p>

Currently, the Baseline app is only available in English. We may look at adding more languages in the future. Add a request for your language here.

What languages does the app support?

The App

How do I install the Baseline training kit? (1-camera setup)

How do I set up Baseline for tournaments? (2-camera setup)

How do I install Baseline on a square post?

How do I install Baseline on a court with larger net posts?

How do I control the lights and speakers?

How many cameras do I need for my court?

What courts can Baseline be used on?

How many players can be on court at the same time?

Can I connect Baseline to an external display or monitor?

Does Baseline calibrate automatically?

Setting Up Your Court

How the Baseline camera works

How durable is the Baseline camera?

Is the Baseline camera water-resistant?

How long will my battery last?

How do I recharge my Baseline camera?

How do I update my camera?

How do I connect to the camera remotely?

The Hardware

Is my device compatible with the Baseline app?

How much storage will I need on my phone?

Can I share my data?

Do I need a paid subscription to use Baseline?

How do I switch between metric and imperial units?

Can I travel with my Baseline training kit?

Can I use Baseline when training with a ball machine?

How to use video replays on court

How do I download videos?

What does the camera record?

How many sessions can the camera record?

Can I delete a video?

Video Recording and Replays

Freestyle Mode

Match Mode

Target Zone

Drill: Deeper

Drill: The 2-Minute Challenge

Drill: Serve Strike

How do I see the global leaderboard?

Training Modes

Using Baseline for Training

How to enable Tournament Mode

How to set up and use Challenges

Set up automatic line calling for matches

How do I change the sound of OUT calls?

Using Baseline for doubles matches

FAQs: Accuracy for tournaments

Using Baseline for Tournaments

Shipping and delivery times

Can I track my order?

What if I'm not home to receive my delivery?

Can I get my order delivered to a PO box?

What if I need to edit or cancel my order?

What is your return policy?

What is your warranty policy?

Can I pay in monthly instalments?

Can I get my order shipped through a third country?

Can I pay by bank transfer?

Can Baseline Vision provide a W9 form?

Will you rent out Baseline for tournaments or other events?

Shipping, Returns, and Other Terms

How do I sync my camera for troubleshooting?

What do I do if I see "Error while setting socket connection" when connecting?

What if my camera won't charge?

What does a calibration error mean?

What should I do if the app disconnects during a session?

Why can't I connect the camera to my phone?

Need Help?

How accurate is Baseline?

Do I need my phone while training with Baseline?

Does Baseline work for sports other than tennis?

Is Baseline certified by the ITF?

Can I meet someone or speak with the team?

Do you offer a reseller or ambassador program?

What languages does the app support?Updated 2 months ago