Baseline Vision Help Center

<p>We&apos;d be happy to walk you through how Baseline works and discuss your specific use cases.&#xA0;</p><p><a href="https://calendly.com/avishay-7cu/baseline-vision">You can book a video call here. </a></p>

We'd be happy to walk you through how Baseline works and discuss your specific use cases. You can book a video call here.

Can I meet someone or speak with the team?

How do I install the Baseline training kit? (1-camera setup)

How do I install Baseline on a square post?

How do I install Baseline on a court with larger net posts?

How many cameras do I need for my court?

How many players can be on court at the same time?

What courts can Baseline be used on?

Can I connect Baseline to an external display or monitor?

Does Baseline calibrate automatically?

Setting Up Your Court

How the Baseline camera works

How durable is the Baseline camera?

Is the Baseline camera water-resistant?

How long will my battery last?

How do I update my camera?

How do I recharge my Baseline camera?

How do I control the lights and speakers?

How do I connect to the camera remotely?

Why can't I connect the camera to my phone?

Setting Up / Connecting The Camera

The Hardware

Is my device compatible with the Baseline app?

How much storage will I need on my phone?

Can I share my data?

How do I switch between metric and imperial units?

What languages does the app support?

App Settings

The App

Can I travel with my Baseline training kit?

How to use video replays on court

How do I download videos?

What does the camera record?

How many sessions can the camera record?

Can I delete a video?

Video Recording and Replays

Freestyle Mode

Match Mode

Target Zone

Drill: Deeper

Drill: The 2-Minute Challenge

Drill: Serve Strike

How do I see the global leaderboard?

Training Modes

Using Baseline for Training

How to install Baseline for tournaments

How to power Baseline's tournament setup

Using Baseline for doubles matches

FAQs: Accuracy for tournaments

How do I change the sound of OUT calls?

How to challenge a call with Baseline

Will you rent cameras for tournaments?

Does Baseline make line calls automatically?

Using Baseline for Tournaments

Shipping and delivery times

Can I track my order?

What if I'm not home to receive my delivery?

Can I get my order delivered to a PO box?

What if I need to edit or cancel my order?

What is your return policy?

What is your warranty policy?

Can I pay in monthly instalments?

Can I get my order shipped through a third country?

Can I pay by bank transfer?

Can Baseline Vision provide a W9 form?

Shipping, Returns, and Other Terms

How do I sync my camera for troubleshooting?

What do I do if I see "Error while setting socket connection" when connecting?

What if my camera won't charge?

What does a calibration error mean?

What should I do if the app disconnects during a session?

Need Help?

Do I need my phone while training with Baseline?

Does Baseline work for sports other than tennis?

Is Baseline certified by the ITF?

Do you offer a reseller or ambassador program?

Can I meet someone or speak with the team?Updated 6 hours ago